Shipping & Returns
Shipping & Returns
Shipping Rates
| Destination | Standard Shipping | Free Shipping |
|---|---|---|
| Czech Republic | €2.99 | Orders over €50 |
| EU (Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Poland, Portugal, Spain, Sweden) | €5.99 | Orders over €50 |
| Rest of World (UK, US, Canada, Australia, Japan, and more) | €14.99 | Orders over €80 |
All orders are processed within 1-2 business days. You will receive a tracking number via email once your order ships.
Delivery Times
- Czech Republic: 1-3 business days
- EU: 3-7 business days
- Rest of World: 7-14 business days
Returns
Not happy with your purchase? No worries.
- 30-day return window from the date of delivery
- Products must be unused and in original packaging
- Refunds are processed within 5-7 business days after we receive your return
- Return shipping costs are covered by the customer, unless the product is defective
How to Start a Return
- Email us at info@lyta.store with your order number
- We will send you a return authorization and shipping instructions
- Ship the item back to us
- Receive your refund once we have inspected the product
Damaged or Defective Items
If you receive a damaged or defective product, contact us within 48 hours of delivery with photos. We will send a replacement at no extra cost.